Where does Renley Hawthorn deliver?
We deliver across the UK. At checkout, you’ll see available delivery options for your postcode.

How long does delivery take in the UK?
We always aim to get your order picked and packed within 24 hours. Standard delivery usually takes 2–4 working days. 

Do you ship internationally?
At the moment we only deliver within the UK. International shipping will be added in the future.

What is your returns policy?
You can return unused items in their original packaging within 30 days for a full refund. Simply contact us at hello@renleyhawthorn.com to arrange a return.

How can I contact Renley Hawthorn?
You can reach us by email at hello@renleyhawthorn.com or through our Contact page. We aim to respond within one working day

What are the best housewarming gifts?
Choose things that are useful every day but also decorative — mugs, vases, candles, or throws. They’re thoughtful without being over the top, and they suit any home style.

How can I make a rented flat feel more personal without redecorating?
Use small touches that don’t leave marks behind — soft furnishings, decorative accessories, and good lighting. A throw on the sofa or a vase on the windowsill can change the mood of a whole room.

What are good gifts for someone who’s hard to buy for?
Stick with timeless designs that blend into any home — like a ceramic vase, a set of glassware, or a neutral throw. These are practical, stylish, and avoid being “too specific.”

How do I choose between a gift card and a physical gift?
If you know the person’s taste, a physical gift feels more personal. If you’re not sure what they’d like, a Renley Hawthorn gift card lets them choose something that fits their home perfectly.

How do I choose the right fragrance online?
Think about when you’ll wear it. Lighter citrus or floral scents are lovely for everyday use, while warmer woody or musky notes feel more luxurious in the evening. We describe our fragrances in detail to give you a feel for the mood each one creates, so you can pick with confidence.

Are your soaps and skincare products suitable for sensitive skin?
We select products with gentle, high-quality ingredients. Many of our soaps are made with natural oils and fewer additives, which makes them suitable for most skin types. If you have sensitive skin, we’d always recommend starting with a smaller bar or patch test.

What makes your luxury soaps different from supermarket brands?
It’s all in the ingredients and craftsmanship. Ours are made in small batches with nourishing oils and butters, designed to feel indulgent on the skin and leave behind a beautiful fragrance. They’re the kind of everyday treat that makes washing your hands feel like a mini spa moment.

How do I take care of my sunglasses?
Always store them in their case when not in use and clean the lenses with a soft cloth. Avoid leaving them on hot car dashboards or near direct heat — it can warp the frames. Treated with care, they’ll stay looking sharp season after season.

Would fragrance, soap or skincare make a good gift?
Absolutely. A beautifully wrapped soap, a set of skincare essentials, or a chic bottle of fragrance always feels thoughtful and indulgent. They’re perfect for birthdays, thank-yous, or little treats that make everyday rituals feel special.

What size dog bed should I choose?
Think about how your dog sleeps. If they like to curl up, a snug fit works. If they sprawl out, size up so they can stretch. A good rule is to measure your dog nose-to-tail while lying down and add around 15cm for comfort.